Connect your computer to the modem. Ensure internet is accessible. Open a command prompt window, and type ipconfig /all. Look for DNS Servers, and note what IP addresses are listed there. Connect your computer to the router, and the router to the modem. Open a command prompt window, and type ipconfig /all. I have an issue where the internet drops when I plug the Ethernet in. As soon as I disconnect the Ethernet cable, the internet comes back on. Network settings show the Ethernet is connected (ruling out port failure) The Ethernet cable works in other devices (ruling out cable failure) I have power-cycled my router, switch, ATV and modem. Now that I tried plugging in an ethernet cable, it doesn't seem to detect it. The Realtek controller says "Network cable unplugged" The controller is visible in the device manager and the windows diagnostics says it is working properly. The same cable, when inserted in a different computer, seems to work well. Configure the IP address of the secondary router(s) to be in the same subnet as the primary router, but out of the range of the DHCP server in the primary router. For instance DHCP server addresses 192.168..2 through 192.168..100, I'd assign the secondary router 192.168..254 as it's IP address, 192.168..253 for another router, etc. Check the box to agree to the installation agreements, and then click Next. Select Network connection as the installation type, and then click Next. For initial setup, select Yes, I will set up my printer's network, and then click Next. Make sure the printer is powered on, and the network cable is connected from the printer into the router. Step 1 - Unplug the Starlink router AC power cord from the wall. You will want the dish and router turned off while we reconfigure the cables. Step 2 - Unplug the Starlink antenna cable from the bottom of the router. Step 3 - Plug the Starlink Ethernet Adapter into the router, where the Starlink antenna cable was. If the router has been connected to the internet and worked in the past, confirm the signal from your internet service provider (ISP) is not the problem. Turn off the wireless function and directly connect your computer to the router with an Ethernet cable. Reboot the computer and check for an internet connection. Navigate to Settings > All Settings > Network Connections > Wifi Connection > Choose Advanced Wifi Connection > Select " Edit " > Uncheck the " Automatic " box > Enter your manual DNS into the DNS field. Lastly, Google DNS is 8.8.8.8, just enter the numbers and save the settings. Check your router/modem (connect directly to a modem) 3. Reset MAC address and set a static IP. 4. Put your Xbox One in DMZ. 1. Power cycle the console. The first thing you should always do your Xbox One wired connection is not working is to do a power cycle or also called Full Reboot. 2020-06-11 07:12 AM. Background info: Lost internet a few days ago. Message was "refused to connect", not no internet detected. Did all the typical troubleshooting. Powered down and up multiple times for both the modem and router. Refreshed the modem via mobile device-multiuple times. tt3xN.